Canada

Date of last review: September 2025

Privacy policy

1. Introduction

At OrzaMe we work to offer the user the best possible experience through our products and services. In some cases, it is necessary to collect information to achieve this.

Por ello, y a efectos de lo dispuesto en el REGLAMENTO (UE) 2016/679 DEL PARLAMENTO EUROPEO Y DEL CONSEJO de 27 de abril de 2016 (en adelante, "RGPD") relativo a la protección de las personas físicas en lo que respecta al tratamiento de datos personales y a la libre circulación de estos datos, y la Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico (en adelante, "LSSI"), Sond3 diseño&desarrollo S.L. informa al usuario de que, como responsable del tratamiento, incorporará los datos personales facilitados por los usuarios en una actividad de tratamiento de datos personales.

2. Data controller

Sond3 diseño&desarrollo S.L. (hereinafter, “OrzaMe” or the “Company”) is the company that created this website, as well as the data controller of the personal data that the user shares with us. Below is the general information of the Company:

3. Collection of personal data and its processing

Below are the personal data that may be processed on the website, as well as the legal basis that justifies such data processing.

4. Legal basis for processing your data

The legal basis that justifies the processing of the aforementioned data is:

5. Retention of your personal data

Personal Data is only stored for the time necessary for the purposes for which it was collected with express consent, to satisfy your needs or to comply with legal obligations.

To determine how long Personal Data is retained, the following criteria are used:

Some Personal Data may be retained to comply with legal or regulatory obligations, as well as to manage OrzaMe's rights (for example, to file lawsuits in court) or for statistical or historical purposes.

Once the retention periods for your Personal Data by legal mandate have elapsed, OrzaMe will proceed to delete them from systems and records or anonymize them so that the user can no longer be identified.

OrzaMe has a Data Retention Policy. For more information, please contact via email info@orzame.com

6. Recipients to whom your data is communicated

In some cases, only when necessary, OrzaMe will provide user data to third parties. However, data will never be sold to third parties. External service providers that OrzaMe uses to provide auxiliary services for data processing may have access to this data in accordance with instructions indicated by OrzaMe and with the sole purpose of correctly executing the contractual relationship that exists between OrzaMe and its suppliers.

To obtain information regarding the providers that access your personal data, you can send an email to info@orzame.com

OrzaMe seeks to guarantee the security of personal data when sent outside the company and ensures that third-party service providers respect confidentiality and have adequate measures to protect personal data. These third parties have the obligation to ensure that information is treated in accordance with data privacy regulations. To comply with these safeguards, OrzaMe signs data processing contracts with said providers in accordance with article 28 of the GDPR.

In some cases, the law may require that personal data be disclosed to public bodies or other parties, only what is strictly necessary for compliance with said legal obligations will be disclosed.

7. Storage of your personal data

In general, data is stored within the EU. However, in case the processing of your data involves an international data transfer outside the European Economic Area (EEA), OrzaMe commits to implementing the necessary security measures to ensure an adequate level of safeguarding for such transfers through data processing contracts and, where appropriate, will ensure they offer an adequate level of protection, either because they have Binding Corporate Rules (BCR) or because we have signed the European Commission's model clauses. For more information about service providers, contact the following email: info@orzame.com

8. Exercise of rights and how you can exercise them

You can direct your communications and exercise your rights by making a request to the following email address info@orzame.com

Under what the GDPR establishes, you can request:

In some cases, the request may be denied if you ask for the deletion of data necessary for compliance with legal obligations. Likewise, if you have a complaint about data processing, you can file a claim with the competent data protection authority (Spanish Data Protection Agency or “AEPD”).

9. Responsible for the accuracy and veracity of the data provided

The user is solely responsible for the veracity and correction of the data included, exonerating OrzaMe from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user undertakes to provide complete and correct information in the registration or subscription form. OrzaMe reserves the right to terminate services contracted with users, in the event that the data provided is false, incomplete, inaccurate or not updated.

OrzaMe is not responsible for the veracity of information that is not of its own creation and from which another source is indicated, therefore it does not assume any responsibility regarding hypothetical damages that could arise from the use of said information.

OrzaMe reserves the right to update, modify or delete the information contained on its web pages and may even limit or not allow access to said information.

10. Security measures applied to protect your personal data

OrzaMe has adopted the legally required security levels for personal data protection, and seeks to install those other additional technical means and measures within its reach to prevent loss, misuse, alteration, unauthorized access and theft of personal data provided to OrzaMe.

OrzaMe is not responsible for hypothetical damages that could derive from interference, omissions, interruptions, computer viruses, telephone failures or disconnections in the operational functioning of this electronic system, caused by causes beyond OrzaMe's control, delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties through illegitimate intrusions outside OrzaMe's control. However, the user must be aware that security measures on the Internet are not impregnable.

In particular, the website is secured with a TLS certificate with RSA encryption, which means that all information sent to the website is encrypted with HTTPS protocol.

11. Contact and modification of the privacy policy

For more information contact the following email: info@orzame.com. This privacy policy may be modified. It is recommended to review it from time to time.

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